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Initial download of launcher crash

Discussion in 'Toontown Rewritten Bug Reports' started by NeverKnownSoul, Jul 24, 2018.

  1. NeverKnownSoul
    Energetic

    NeverKnownSoul New Toon

    40%
    Joined:
    Jul 24, 2018
    Messages:
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    Hello,

    I am new to the site so I hope this is the right place to post this. I recently found out about ttr and was so excited to relive the memories, however I am having an issiue with the launcher. If anyone has any insights it would be appreciated.

    Upon trying to start the launcher, I get the message: Encountered a fatal error. details saved to crash.txt
    I have posted this files contents at the bottom of this post.

    I have tried :
    • reinstalling completely
    • updating my graphics drivers
    • restarting my pc
    • re-syncing my pc clock
    My PC:
    16GB RAM
    Intel core i5-3570k processor running at 3.40Ghz
    AMD Radeon HD 5700 Series

    Crash.txt reads:

    URLError: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:590)>
    File "<string>", line 41, in run_launcher
    File "launcher\launcher.py", line 124, in start
    File "fsm\FSM.py", line 64, in request
    File "launcher\launcher.py", line 188, in enterCheckForUpdates
    File "fsm\FSM.py", line 64, in request
    File "launcher\launcher.py", line 363, in enterPatch
    File "c:\python27\lib\site-packages\PyInstaller-3.2.dev0+d8c1f45-py2.7.egg\PyInstaller\loader\pyimod03_importers.py", line 389, in load_module
    File "patcher\Patcher.py", line 41, in <module>
    File "urllib2.py", line 154, in urlopen
    File "urllib2.py", line 431, in open
    File "urllib2.py", line 449, in _open
    File "urllib2.py", line 409, in _call_chain
    File "urllib2.py", line 1240, in https_open
    File "urllib2.py", line 1197, in do_open
     
    • Like Like x 1
  2. Steven Veal
    Stressed

    Steven Veal New Toon

    Joined:
    Nov 19, 2018
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    Same exact error message with the same text in the crash.txt. I have 16GB RAM with I7HQ 9700 something and it won't work ether. It used to work just fine but idk why it stopped. My laptop (lenovo) is new with windows 10. I wish I could find a solution. I've tried so many things to no avail :(
     

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